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World Class Technical Support
ZWNET can offer true 24 hour support, staffed by Unix and NT experts
available 24 hours a day, 7 days a week, 365 days a year waiting
for your support. Combining this back-end technical expertise with
our industry leading Quality Assurance Program, ZWNET reinforces
its belief and motto that quality assurance is the essential element
to running a successful company.
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Rock-Solid Network Reliability
We have five fully redundant DS-3, OC-3 and OC-12 connections to
diverse Internet backbone providers, ensuring that your site is up
24 hours a day, 7 days a week. At peak times our bandwidth is always
under 25% utilized. We use Cisco 5500 Series etherswitches and Juniper
m40e routers for superior switched bandwidth.
We provide 24x7 live monitoring of your domain and a 100% Guaranteed
Network Uptime (GNU). Our Network Operations Center also has an on-site
245kW Diesel generator back-up in case of sustained power loss.
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State-Of-The-Art Equipment
All ZWNET shared servers are at least PIII 1GHz+ machines, with a
minimum of 1 GB+ of RAM. Our internal network is 100Mbps fully switched
using Cisco Series etherswitches and Juniper routers enabling maximum
throughput to your machine.
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100% Satisfaction Guaranteed
ZWNET is committed to your satisfaction. If for any reason you are
not completely satisfied with your web hosting solutions from ZWNET,
we will gladly refund your monthly hosting fees, no questions asked!
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Instant Account Setup
No matter when your order comes into ZWNET's 24 hour order center,
your hosting account will be instantly setup (Unix) and your domain
logins will be sent out to you within 3 minutes; If your domain
is provisioned on one of our Windows 2000 servers we guarantee
12 hour account setup or we will waive your startup.
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