| Please check these most common problems you may have when working with Microsoft FrontPage extension on your website:
- Problem: Your domain name has not been transferred to our server. FrontPage extension won't work if you are using a temporally url address like http://ip_address/~your_username/
Solution: Wait until your domain name has been transferred or activated and you could access your website via http://wwww.your-domain.com.
- Problem: Could not find FrontPage Server or FrontPage Extension has not been installed on server.
Solutions: Check the status or reinstall your FrontPage extension in MySite Control Center .
While we do support the FrontPage extensions on our site, we regret we are unable to offer assistance for questions related to the operation of the FrontPage program itself.
If your question is related to our hosting service, an example of this would be if the FrontPage extensions in your account became corrupted, please do contact us if the question is not answered in this page, otherwise please consider visiting the following sites and/or contacting the Microsoft Technical Support at the numbers listed in your FrontPage manual.
I want to use FrontPage How do I set it up for my account? If you did not request FrontPage Server Extensions when your account was setup, they are not installed. Please contact ZWNET Support to setup FrontPage support.
I am editing the files on my computer and then uploading them through FTP. What am I doing wrong? How could I logon to my FrontPage web?
A site created with FrontPage should NOT be uploaded through FTP or some of the features will not work.
Please be aware that FrontPage maintains index and configuration files on the remote site. If you add web pages to the site with plain FTP, the changes will not be recorded, and FrontPage may begin to function abnormally thereafter. It is recommended that you use only FrontPage to modify a FrontPage site. Here is the correct way to do it:
- Connect to the Internet
- Start Microsoft FrontPage
- Click File menu and select <Open Web ...>
- Type URL of your website in the box entitled: "Folder Name:". For example if your domain name is 123hosting.com then type http://www.123hosting.com/ in the box.
- Click on <Open> button and then in the "Name and Password Required" window enter your user name and password assigned to you when you signed up in "Name" and "Password" box.

- Click <OK> button then your website will be opened for editing. Double click on index.phpl file and start to edit this home page file. After you finished editing the index file, save it and you will see your changes by reload your website in your browser!


There are a bunch of weird files and directories in my account.
Can I delete them?
If you log in to your site with plain FTP and find some directories (for example, _vti* ) and files (for example, .htaccess ) that you did not upload, do not delete them. They belong there, and you will damage the FrontPage extensions if you remove them.

My FrontPage Web Site is generating error messages and cannot find certain pages. How do I fix this?
- Open your FrontPage Web as described here
- In FrontPage, click on the Tools Menu and select <Recalculate Hyperlinks>
I already have the files for my site in a directory on my hard disk. How do I upload them? With an FTP program?
If you are using a FrontPage Web, you should
NOT have to use an FTP program at all. To upload files from your
hard disk, open your web as described at here ,
then go to File, <Import...> from the pull-down menu in
FrontPage (Explorer). Click on the <Add File> button
to add files from your hard disk.
How do I publish my FrontPage Web Site to my ZWNET account?
You only have to publish your FrontPage Web if you are creating the site off-line using the personal web server. If you are creating/editing your site while connected to the Internet, click here .
If you are have created your Web Site off-line, follow these steps to publish it on your Web Server:
1.Open
your local FrontPage web in
FrontPage

2.In
FrontPage, click on the File
menu and select <Publish
Web ...>. Type URL of your
website in the box entitled: "Specify
the location to publish your
web to:".
For example if your domain name
is 123hosting.com then type http://www.123hosting.com/
in the box.
3.Click
on <Options> button
if you need to change default
publish options.
4.Click
on <Publish> button then
in the "Name and Password Required" window
enter your user name and password
assigned to you when you signed
up in "Name" and "Password" box.
5.Click
on <OK> button and
your local FrontPage web is starting
to publish to your website.
6.You
will see your web site published
after a while.

How do I add a FrontPage Hit Counter to a Web Page?
- Open your FrontPage Web as described here
- Click on the <Folders> icon
in the View Menu (left
vertical menu)
- Double-click on the file
you want to add the FrontPage
counter to.
- Wait for the Page to load
up under the FrontPage Editor.
- Click on the Insert Menu,
select <Active Elements> and click on <Hit
Counter...>
- Customize your Hit Counter
Properties and click OK.
Note: It
is normal to see
the words [Hit Counter]
displayed in the
FrontPage Editor.
- On the File menu click <Save>
- Load the web page in your
favorite browser (Netscape
Navigator, Microsoft Internet
Explorer, etc.) to display
the hit counter.
I am trying to preview my page in FrontPage and instead of a Hit Counter I see the words [Hit Counter]. What is wrong? The
counter and other "WebBots" will
only start working when your
Web Site is on the Web Server.
You can then see them by viewing
your FrontPage Web Site (eg,
your-domain.com) with a browser
(Netscape Navigator, Microsoft
Internet Explorer, etc.)
If it still doesn't display, Recalculate Hyperlinks |