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Policy FAQ

Ordering & Policies FAQ

Where can I read the Terms and Conditions?

The Terms and Conditions document is located here.

 

Do you accept international orders?

Yes. ZWNET has customers located all over the world.

 

How do I place an order?

There are 2 easy ways:

1. Go to Online Order Section and go through our online order process.
2. Call our sales department directly.

Do you place any restrictions on content?

Yes. Although ZWNET acts as a common carrier and does not inspect, rate, or censor the content of its customers' web sites, once it will be informed about the problematic content of the certain web sites (that are from the category described in paragraphs 3.b and 3.d. in our Terms and Conditions), ZWNET's management reserves the right to put some restrictions or deny service.

The Terms & Conditions document must be read and agreed to before your account is created. Basically, don't abuse the system and don't break American or Canadian law or your account will be immediately terminated.


Can I switch packages once I've paid?

Yes. You may change packages at anytime, your old account balance will be credited to your new account.